Frequently Asked Questions

What You Need to Know

What is your cancellation policy?

At The Curated Wedding, we understand that circumstances may change, and we want you to feel confident in your membership. Therefore, we offer a flexible cancellation policy to cater to your needs. Within 24 hours of signing up, you are eligible for a full refund if you choose to cancel your membership. After the initial 24-hour period, you can cancel your membership at any time, and future billing will cease immediately. We value your satisfaction and are committed to providing a seamless cancellation process. Should you decide to cancel, please reach out to our customer support team, and we'll be more than happy to assist you.

Can I change plans at any time?

Of course! The entire point of this system is to be as helpful as possible, to save you as must time and stress as possible during the planning process,

We can work with you to change or upgrade, etc. at any point. Refunds will only be given if notified within 24 hours of signing up. You may cancel at any time to avoid future billings.

Just shoot us an email if there are any other questions and we'll always work hard to accommodate.

What is your termination policy? What happens to my info?

Please be advised that if you choose to cancel your membership or if recurring payments are not received within 7 days of the due date, your access to The Curated Wedding and all associated information, including planning tools, resources, and personalized content, will be forfeited. We encourage our valued members to keep their billing information up to date to ensure uninterrupted access to our services. Should you wish to rejoin after termination, you will need to sign up as a new member. Thank you for your understanding, and we are here to assist you with any questions or concerns.

What is a membership site for wedding planning?

The Curated wedding is a robust online platform where couples can access cheat sheets, organizational tools, tips, inspiration, discounts, resources, tools, and even a professional wedding planner to help plan their weddings. We offer exclusive content, planning templates, vendor recommendations, budgeting tools, and a community of like-minded brides.
How does the membership site work?

Upon joining the membership site, you’ll gain access to a secure online portal where you can explore a wealth of wedding planning resources. You can log in, ask questions, utilize the tools, browse the content, interact with a planner all within the platform.
What are the benefits of joining a wedding planning membership site?

Joining a wedding planning membership site offers several benefits, such as access to expert advice, time-saving tools and templates, discounts, inspiration galleries, vendor recommendations, cost-saving tips, and a supportive community of brides who are going through the same process.
What services and resources are included in the membership?

See each package here
Can I access the membership site from any location?

Yes, as long as you have access to the internet you can log in and access the content and resources on your preferred device, whether it's a computer, tablet, or smartphone.
Are there different membership tiers or options available?

1) The Curated Wedding Membership Site | monthly or annual pricing available (more details here) 2) VIP Planning Day | one time fee (more details here)
How often is the content updated on the membership site?

Content updates happen every week as we’re constantly adding ideas, inspiration, updated tools, etc. Providing the updates to keep the content fresh and relevant. This may include new articles, vendor recommendations, planning tools, or design inspiration on a weekly or monthly basis.
Can I cancel my membership at any time?

Yes, you can cancel your membership at any time but you’ll forfeit whatever is housed on the site. We will not save any work, spreadsheets, etc once canceled so please make sure to record and/or save any work as we’d hate for you to lose any important information!
Will I have access to a wedding planner or consultant through the membership site?

There are several ways you’ll have access to planner or planner assistant. 1) Monthly live sessions that are prescheduled and will be available via link that’s sent out 48 hours prior to each session 2) Email a planner | You can email directly to get some info and questions will be answered within 48 hours
Can I interact with other brides on the membership site?

You can during the live sessions and on the freebie facebook group where people can swap, trade or give away wedding items.
Will the membership site provide vendor recommendations or discounts?

Yes to both!!!! These recommendations can help you find reputable vendors, and the discounts will provide cost-saving opportunities on all sorts of wedding-related products and services.The discounts alone would save you much more than your monthly membership cost so…dig in!
Are there any additional fees for using certain features or services within the membership site?

There are 3 options: 1) The Curated Wedding Membership Site | You can pay for this monthly. This houses all the tools and information and comes with access to a planner via email or the live monthly Q&A’s. See more info here 2) The Curated Wedding Annual Membership Site | You can pay for this annually. This houses all the tools and information and comes with access to a planner via email or the live monthly Q&A’s. See more info here 2) VIP Planning Day | This is a Private Planning Session with a professional wedding planner plus the membership site is included in this for one year. See more info here
Is there a money-back guarantee for the membership?

Of course! We want you to be completely happy. If this isn’t for you or doesn’t help you on your wedding planning journey then we don’t want to waste your hard-earned money! There’s a money-back guarantee if canceled within 24 hours. You can cancel at any time after that if on the monthly plan and you will not be charged for additional months but will not be refunded. Please note - if you’re on the annual plan - no refunds or prorated backpay will be given for unused time